Shipping Policy


Global Digital Services Pty Ltd


Effective Date: 1st March 2025


Last Updated: 1st March 2025

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1. Introduction

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At Global Digital Services Pty Ltd ("we," "our," or "us"), we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our shipping practices, delivery timelines, costs, and other important information related to shipping and delivery.

 

2. Shipping Locations

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We currently ship to the following regions:

• Australia (Nationwide)

• International Shipping (Select countries – contact us for availability)

• If your location is not listed, please contact us at info@globaldigitalservices.com to check if we can deliver to your area.

 

3. Processing Time

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Orders are typically processed within 2 business days after payment confirmation. Custom orders or bulk purchases may require additional processing time.

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• Orders placed on weekends or public holidays will be processed on the next business day.

• If an item is out of stock, we will notify you and provide an estimated shipping time.

 

4. Shipping Methods & Estimated Delivery Times

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We offer the following shipping options:

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Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

5 to 10 business days

$ POA

Express Shipping

2 to 5 business days

$ POA

International Shipping

5 to 10 business days

Varies by location

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Note: Delivery times may be affected by unforeseen circumstances such as weather conditions, customs delays, or courier disruptions.
 

5. Shipping Fees & Free Shipping Policy

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• Shipping fees are calculated at checkout based on the delivery location and selected shipping method.

• We offer free shipping on some orders depending on $ value within certain regions and Countries.

• International shipping costs vary by country and will be displayed at checkout.

 

6. Tracking Your Order

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Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order via the courier’s website.

If you do not receive tracking details within 5 business days, please contact us at info@globaldigitalservices.com

 

7. Delivery Issues & Lost Packages

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If your order is delayed beyond the estimated delivery time, please contact us. We will work with the courier to resolve the issue.

In case of a lost or stolen package:

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• We are not responsible for lost or stolen packages once marked as "Delivered" by the courier.

• If your package is lost in transit, we will file a claim with the courier and attempt to resolve the issue.

 

8. Customs, Duties & Taxes (International Orders)

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For international shipments:

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• The recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country.

• Delays due to customs processing are beyond our control.

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9. Returns Due to Failed Delivery

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If a package is returned due to an incorrect address provided by the customer or multiple failed delivery attempts, the customer is responsible for reshipping fees.

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To avoid delays, please ensure your shipping details are accurate at checkout

 

10. Order Changes & Cancellations

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• Orders can be modified or cancelled within 1 hours of placement.

• Once an order has been processed, changes or cancellations are not possible.

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For assistance, contact info@globaldigitalservices.com as soon as possible.

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11. Contact Us

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For any questions regarding shipping, please contact us:

Email: info@globaldigitalservicesinc.com


Address: Level 35, 600 Bourke Street, Melbourne, Victoria, 3000


Phone: 1300 001 359

 

By placing an order with Global Digital Services Pty Ltd, you acknowledge that you have read and agreed to this Shipping Policy.